Member dashboard
You're an endorsed member.
You've completed the journey — and the real work begins now. Inclusion is ongoing, your Access Guide is a live document, and your endorsement signals to visitors and the industry that what you do is genuine.
Endorsed member
Your journey
Your endorsement
Adapting Aotearoa
Endorsed
Every endorsed business has completed the Adapting Aotearoa process — being clear about what is possible, and where the boundaries sit. Honest communication, so every visitor can plan with confidence and make the right choice for themselves.
MakingTrax Foundation
Higher endorsement
Reserved for adventure tourism operators. Businesses carrying MakingTrax endorsement have demonstrated that inclusion, safety, and integrity are genuinely embedded in their operation — through ongoing advisory, adaptive expertise, and real-world solutions.
Be proud of your endorsement — and market it.
Display your endorsement on your website, booking platforms, social media, and printed materials. You've done the work — let your visitors know. Your Access Guide is live and searchable on Access.ive at accessive.nz, connecting you to travellers who are actively planning accessible experiences across Aotearoa.
Keep moving forward
Annual appraisal — inclusion is a journey
Your Access Guide is a live document. As your operation evolves — new facilities, changed processes, seasonal access — it needs to stay current and honest. Each year your guide is appraised against evolving standards and customer expectations. We'll be in touch to schedule yours, but reach out anytime.
Your Access Guide & training resources
Resources
All resources →
Access guide modules
For your Access Guide champion — and any new person taking on that role
Access guide templates
Sector-specific templates to update or rebuild your guide
Training modules
For onboarding new staff or refreshing your internal handbook
We work alongside you
Advisory service
Your advisor, services & directory
Advisory is part of your membership. Expert one-on-one guidance to refine your operations, adapt your experiences, and keep your Access Guide working. We bring lived experience and specialist expertise — make the most of it.
Advisory service →
Best practice
Infrastructure, accessibility & customer service
Through annual appraisals, customer feedback, and tailored advisory, Adapting Aotearoa is designed to strengthen every part of your operation — helping you move beyond assumptions and baseline standards.
Best practice →
Grow your impact
Connect with your Regional Tourism Organisation
Your RTO is a key partner in getting your accessible offering in front of the right visitors. Share your Access Guide and explore how your endorsement can be included in regional accessible travel campaigns and itineraries. MakingTrax works directly with RTOs across Aotearoa to build more inclusive destinations — together we can strengthen that connection.
If your RTO isn't yet a MakingTrax partner region, remember — they represent you. Point them to MakingTrax's Regional Tourism Partnership expertise, which supports RTOs to build a structured inclusive tourism pathway for their region, aligned with the Adapting Aotearoa framework, and connect their operators to national and international marketing opportunities.
Access.ive inclusive travel itineraries
As a MakingTrax Foundation partner we can work together to build your experience into curated, accessible travel itineraries on Access.ive — connecting visitors to a joined-up, confidence-inspiring journey across Aotearoa New Zealand.
Bring your network along
More options mean more visitors. Work with the businesses you associate with — accommodation, transport, hospitality, cultural experiences — to join the Adapting Aotearoa pathway. A connected, inclusive offering across a region is far more powerful than a single endorsed experience.
Ready to plan your next step?
Questions, ideas, or ready to book your annual appraisal — we're here. Your advisory is part of your membership, so make the most of it.
Questions? Contact us at info@adaptingaotearoa.co.nz or via WhatsApp.
You're not just part of the movement — you're helping set the standard.